Our Roastery operates on business days (from Monday to Friday from 10:00 to 16:00 (CET) excluding Dutch Public holidays) and we normally dispatch orders within 1-3 business days.
Updates
You will receive a confirmation order via e-mail, If you do not receive it, please contact us.
Additionally, a tracking number is sent after your shipping label is created and you can check more details when it is shipped.
**Make sure you have chosen a permanent residential address rather than temporary location. Kolibri will not be responsible if you can no longer pick up/receive the package at the indicated address.
Couriers
We work with DPD standard shipping option within NL and DHL Express or Post NL for international shipments.
Localpickup
Use this option at check out for local pick up in Tynaarlo / Drenthe province. You will get an email once your order is ready and you may pick it up on business days; from 10:30 till 16:00.
Europe
Free standard shipping in The Netherlands and Benelux on orders over €40. The amount of free shipping to other countries varies by area, so you will be able to see it when making the payment.
Transit time is 1-2 days within the Netherlands and 3-5 days to other destinations from dispatch.
Worldwide
Transit time for international orders outside of Europe varies between 7 and 20 days from dispatch.
The international shipping fee only covers shipping costs. Please note that additional duties, local taxes and carrier brokerage fees are not included in the international shipping rate and must be borne by the recipient. Customs policies vary from country to country; so we suggest you contact your local customs office for more information.