Orders above €30 get a €5 discount when shipping internationally.

Frequently Asked Questions

General

Where is the company based and where do you roast the coffee?

What form of payment do you accept?

Can I cancel or make changes in my order?

When is my purchase refunded? 

How Do I apply a discount code?

Do you have wholesale offers?

Shipping

Which countries do you ship to?

What is the cost of shipping?

How do I track my shipment?

When Can I expect to receive my order?

What is your return policy?

What should I do if I received a wrong order (different or defective product)?

What should I do if I don’t receive my orden within the estimated delivery timeframe?

Product

Where your coffee comes from?

How should I brew my coffee?

When is the coffee best?

How can I keep my coffee fresh for longer?

Is it possible to have ground coffee?

Sustainability

Do you have a sustainable coffee supply chain?

Is your packaging eco-friendly?

GET 10%