Yes, you can cancel or make any change in your order until it has not been completed or shipped. Please Contact us and we’ll take care of your requests!
Coffee taste better when you let it rested for at least 10 days after its roast date to get a richer and more nuanced flavor. This allows carbon dioxide from inside the coffee to be released.
Coffee is a personal matter, so you can prepare all our coffees the way you like best. Learn more about our brewing guides for the most common brewing methods here.
Yes we do! Free standard shipping applies within The Netherlands on orders above €45 and on all coffee subscriptions. It also applies to other areas of Europe and wholesale orders.
We do not accept return on consumable goods like coffee beans. Returns on Merch and other physical products is possible, as long as the product was not used and packaging is not damaged.
If the product is defective or damaged on arrival to destination we do accept a full return without costs.
1. Choose your subscription model (ongoing or pre-paid subscription). 2. Select the amount and roast profile you prefer. 3. Get the coffee delivered monthly to your doorstep.
Subscriptions are shipped the first week of each month (between the 1st – 5th).
Note: If you subscribe before the 25th of the current month, they subscription will be start and sentimmediately. A subscription after the 25th be sent only on the 1st of the following month.
No! You can change your amount, roast profile or info details always. Skip an order, choose a future order date, or cancel anytime by logging into your account.
Orders can be placed via our wholesale portal or please email us to [email protected] To stay in the loop of brand new coffees, sign up for our newsletter.
It means you will exchange your reward points for an option you prefer the most. Under your account profile, you will be able to do this exchange, once this is done we will generate a COUPON code which you can use on your next order.
