Yes, you can cancel or make any change in your order until it has not been completed or shipped on our dispatch days. Please Contact us and we’ll take care of your requests and get back to you!
If you cancel your order before it has been completed, we will refund* you within not more than 15 days. *Refund transaction costs are assumed by the buyer.
We recommend letting the coffee steep after the roast date for at least 14 days for a richer, more nuanced flavor. This allows carbon dioxide from inside the coffee to be released.
Yes we do! Free standard shipping applies within The Netherlands on orders above €40 and on all all subscription coffee. It also applies to other areas of Europe at checkout but the amount varies.
1. Choose your plan: Select between our custom subscriptions to fit your own drinking habits. 2. Personalise your coffee: Get surprised by us or choose your favourite coffee from our assortment. 3. Kick back and relax: You will always have fresh and great coffee shipped to your doorstep.
subscriptions are shipped between the 5th -7th of every month. Note: If you subscribe later, you will receive your order immediately and then the following month on the same dates. If you subscribe after the 25th, you receive it the following month from the 5th to the 7th.
No! You can change your coffee, quantity, bag size or info details. Skip an order, choose a future order date, or cancel anytime by logging into your account.
It means you will exchange your reward points for an option you prefer the most. Under your account profile, you will be able to do this exchange, once this is done we will generate a COUPON code which you can use on your next order.
