General

What are your dispatch days?
What payment methods do you accept?
Can I cancel or change my order?
When is my purchase refunded?

Product

What type of roast do you sell?
When is it best to brew coffee?
How to brew coffee ?
How to dispose of coffee packaging?

Shipping

What are the shipping costs?
Do you offer free delivery?
How do I track my shipment?
Where is my package?

Subscription

How coffee subscription work?
How does the payment work?
When is the coffee shipped?
Is there a required duration?

Wholesale

How do I place a wholesale order?
Do you have a minimum order amount?
Do you offer samples?
How is your coffee packaged?
Do you offer coffee training?

Rewards

How do I earn points?
Do you guys have a referral link?
How do I know the points were deposited under my account?
What does it mean to “redeem points”?
Do subscription orders get points?

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